[vc_row][vc_column][vc_toggle title=”When can I expect my order to arrive?” style=”simple”]A comprehensive list of shipping times can be found in our Shipping Policy[/vc_toggle][vc_separator][vc_toggle title=”Where can I track my order?” style=”simple”]An email with the tracking information and a link to monitor the progress of your shipment will be sent to you once your order has been dispatched.[/vc_toggle][vc_separator][vc_toggle title=”Can I change my shipping address?” style=”simple”]To change your shipping address, please e-mail the updated address to shop@cookengo.com. Please include your order number and correct address. Once the order ships, we can no longer change the address. You will have to contact the shipping company directly. If this is the case, contact our support team and, they will assist you.[/vc_toggle][vc_separator][vc_toggle title=”Can I cancel my order?” style=”simple”]All cancelation requests must be made asap. Once you’ve received the e-mail stating your order has shipped, it can no longer be canceled. To submit a cancellation request, please e-mail shop@cookengo.com, contact us or social media. Please include your order number and name.[/vc_toggle][vc_separator][vc_toggle title=”How do I proceed with my returning my order?” style=”simple”]We have a 30-day money back guarantee, which means you have 30 days to request a return. Read more about our refund policy here.[/vc_toggle][vc_separator][vc_toggle title=”What do I do if my shipment arrived damaged?” style=”simple”]Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.[/vc_toggle][vc_separator][vc_toggle title=”How can I get in touch with you?” style=”simple”]Reach out to us via email.
✉️ shop@cookengo.com[/vc_toggle][/vc_column][/vc_row]